Without trust, Competency/Evidence based training is in effect wolf in sheep skin

Sheep

The new mantra in airlines training is, more training than checking. This was the tag line based on which concepts like competency based training and evidence based training popped up. What does it mean to the trainee? For the trainee, noting has changed. There is still the stress of undergoing training periodically wherein they will be told that they are just average and the trainer is god sent. All that sweet talk doesn’t end up in a positive outcome.

Trainer as perceived by the trainees.

EBT Foundation

EBT arose from the need to develop a new paradigm for competency-based training and assessment of airline pilots, based on evidence. 

EBT foundation writes in their website the following very encouraging words that every trainee would love to hear.

“EBT is fundamentally a learning concept, which reduces significantly the emphasis on checking. This training allows and even precipitates making mistakes in a controlled environment so as to create resilience through effective learning. “

This is the most clichéd statement which attempts to draw the trainee into a false sense of security.

Approval

The approval seeking behaviour is developed by our education system in the early years. A child has no inhibitions and is not bothered about success, failure or who’s watching. The child experiments and learns from them.

We set ourselves up to live a life we don’t particularly want, but will fit with what other people expect of us. We don’t dare take a chance on something that may bring on a disapproving stare or rank low on the social status meter. We do what’s expected of us. We do what others want for us and from us. In return, we get their approval. You might be thinking, “Why not seek approval?” Well, the reason is that we only get it at the expense of knowing what we want and being our true selves. When we seek others’ approval, we miss opportunities to learn how to approve of ourselves — even if others don’t. 

Rewards

Education systems begins infusing rewards which are linked to good performance. Slowly, seeking rewards and others approval becomes the motivation and not the real work. We work hard towards minimizing mistakes and look up to seeking approval and consent. Those who habitually commit mistakes are not desired in the system.

Trust

“Extending trust is the ultimate act of leadership, the defining skill that transforms a manager into a leader.”
-–STEPHEN M. R. COVEY

Read about Speed of trust .

Developing student’s trust is the key to learning partnership. An excellent article written by Ben Johnson. He writes further stating ,unfortunately, many teachers have tried cooperative groups, inquiry, project (process/product/performance)-based learning and had a terrible experience. Perhaps the students did not behave appropriately, or they did not learn, or it was a waste of time. Too often teachers with this first experience are hesitant to try again. Instead, they fall back on what they know works — students in straight rows, individual worksheets, slide show lectures, and direct instruction.

mindFly analysis of trust in aviation learning

Frankly speaking, no trainee trusts the trainer. This is a fact but unverifiable since there is a fear and reluctance to speak out. A teacher in the old concept used to be called ‘Master’. As the name suggests, the master was beyond the expert on the subject matter. In aviation, the trainers are made overnight experts by a stroke of the pen and not by their grasp of the subject. Respect and trust also come from the fact that the person teaching has attained a very high level of learning herself/himself.

Dreyfus skill acquisition

If I am more worried about the outcome rather than learning and the trainer has lost the flair of collaborative learning and reverted to teaching, trust never develops. The trainee fears failure or poor performance and is reluctant to learn. The objective then whittles down to endure the so called training session till we meet again. A different trainers with different thoughts, abilities and principles will try to force some content down the trainees throat.

How many trainers are willing to give an excellent assessment to a junior trainee?

About Capt. Amit Singh

I think therefore I am https://www.linkedin.com/in/traintofly/ Airlines Operations and Safety balance expert. A former head of operations/training and safety of successful LCC's in India. An experienced member of the startup teams of these airlines has hands-on experience in establishing airlines systems and processes.

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