.smf-portal {
    --smf-ink: #14213d;
    --smf-muted: #5f6c7b;
    --smf-line: #d9e2ec;
    --smf-bg: #f6f8fb;
    --smf-panel: #ffffff;
    --smf-primary: #1769aa;
    --smf-primary-dark: #0f4f83;
    --smf-danger: #b42318;
    --smf-warn: #b54708;
    --smf-ok: #067647;
    color: var(--smf-ink);
    font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

.smf-admin {
    --smf-line: #dcdcde;
}

.smf-portal *,
.smf-admin * {
    box-sizing: border-box;
}

.smf-portal__hero {
    align-items: center;
    background: linear-gradient(135deg, #eef6ff 0%, #f7fbf7 100%);
    border: 1px solid var(--smf-line);
    border-radius: 8px;
    display: flex;
    min-height: 440px;
    padding: clamp(28px, 6vw, 72px);
}

.smf-portal__copy {
    max-width: 780px;
}

.smf-kicker {
    color: var(--smf-primary);
    font-size: 13px;
    font-weight: 700;
    letter-spacing: 0;
    margin: 0 0 10px;
    text-transform: uppercase;
}

.smf-portal h1,
.smf-portal h2 {
    color: var(--smf-ink);
    letter-spacing: 0;
    line-height: 1.08;
    margin: 0 0 16px;
}

.smf-portal h1 {
    font-size: clamp(40px, 7vw, 72px);
    max-width: 760px;
}

.smf-portal h2 {
    font-size: 24px;
}

.smf-portal p {
    color: var(--smf-muted);
    font-size: 17px;
    line-height: 1.65;
    margin: 0 0 18px;
}

.smf-portal__actions {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    margin: 28px 0 12px;
}

.smf-button {
    align-items: center;
    border: 1px solid transparent;
    border-radius: 6px;
    cursor: pointer;
    display: inline-flex;
    font-size: 15px;
    font-weight: 700;
    justify-content: center;
    line-height: 1.2;
    min-height: 46px;
    padding: 12px 18px;
    text-decoration: none;
    transition: background-color 160ms ease, border-color 160ms ease, color 160ms ease;
}

.smf-button--primary {
    background: var(--smf-primary);
    color: #ffffff;
}

.smf-button--primary:hover,
.smf-button--primary:focus {
    background: var(--smf-primary-dark);
    color: #ffffff;
}

.smf-button--secondary {
    background: #ffffff;
    border-color: var(--smf-line);
    color: var(--smf-ink);
}

.smf-button--danger {
    background: #fff5f5;
    border-color: #fecdca;
    color: var(--smf-danger);
}

.smf-small {
    font-size: 14px !important;
}

.smf-portal__grid,
.smf-option-grid {
    display: grid;
    gap: 18px;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    margin: 24px 0;
}

.smf-option-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.smf-panel,
.smf-option-card,
.smf-privacy,
.smf-chat-card {
    background: var(--smf-panel);
    border: 1px solid var(--smf-line);
    border-radius: 8px;
}

.smf-panel,
.smf-option-card,
.smf-privacy {
    padding: 24px;
}

.smf-option-card--primary {
    background: #eef6ff;
    border-color: #b9ddff;
}

.smf-specialist-portal {
    margin: 0 auto;
    max-width: 980px;
}

.smf-specialist-hero {
    background: linear-gradient(135deg, #eef6ff 0%, #f7fbf7 100%);
    border: 1px solid var(--smf-line);
    border-radius: 8px;
    margin-bottom: 20px;
    padding: clamp(28px, 5vw, 56px);
}

.smf-specialist-hero h1 {
    font-size: clamp(36px, 6vw, 62px);
}

.smf-specialist-card {
    background: #ffffff;
    border: 1px solid var(--smf-line);
    border-radius: 8px;
    padding: clamp(22px, 4vw, 34px);
}

.smf-specialist-card__header {
    align-items: flex-start;
    display: flex;
    gap: 18px;
    justify-content: space-between;
}

.smf-specialist-portal form {
    display: grid;
    gap: 14px;
    max-width: 520px;
}

.smf-specialist-portal .smf-logout-form {
    display: block;
    max-width: none;
}

.smf-specialist-portal .login-username,
.smf-specialist-portal .login-password,
.smf-specialist-portal .login-remember,
.smf-specialist-portal .login-submit {
    margin: 0;
}

.smf-specialist-portal label {
    color: var(--smf-ink);
    display: grid;
    font-weight: 700;
    gap: 7px;
}

.smf-specialist-portal .smf-checkbox-label {
    align-items: center;
    display: inline-flex;
    font-weight: 600;
    gap: 8px;
}

.smf-specialist-portal input[type="email"],
.smf-specialist-portal input[type="text"],
.smf-specialist-portal input[type="password"] {
    border: 1px solid var(--smf-line);
    border-radius: 6px;
    color: var(--smf-ink);
    font: inherit;
    min-height: 44px;
    padding: 10px 12px;
    width: 100%;
}

.smf-specialist-portal input[type="submit"] {
    background: var(--smf-primary);
    border: 0;
    border-radius: 6px;
    color: #ffffff;
    cursor: pointer;
    font: inherit;
    font-weight: 700;
    min-height: 46px;
    padding: 12px 18px;
}

.smf-specialist-links {
    display: grid;
    gap: 12px;
    margin-top: 18px;
}

.smf-specialist-nav {
    border-bottom: 1px solid var(--smf-line);
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin: 18px 0;
    padding-bottom: 12px;
}

.smf-specialist-nav a {
    border: 1px solid var(--smf-line);
    border-radius: 999px;
    color: var(--smf-ink) !important;
    font-weight: 700;
    padding: 8px 14px;
    text-decoration: none !important;
}

.smf-specialist-nav a.is-active {
    background: var(--smf-primary);
    border-color: var(--smf-primary);
    color: #ffffff !important;
}

.smf-specialist-workspace {
    margin-top: 12px;
}

.smf-specialist-workspace .widefat {
    border-collapse: collapse;
    width: 100%;
}

.smf-specialist-workspace .widefat th,
.smf-specialist-workspace .widefat td {
    border-bottom: 1px solid var(--smf-line);
    padding: 12px 10px;
    text-align: left;
    vertical-align: top;
}

.smf-specialist-workspace .widefat th {
    color: var(--smf-muted);
    font-size: 12px;
    text-transform: uppercase;
}

.smf-specialist-workspace .button {
    align-items: center;
    background: #ffffff;
    border: 1px solid var(--smf-line);
    border-radius: 6px;
    color: var(--smf-ink) !important;
    cursor: pointer;
    display: inline-flex;
    font-weight: 700;
    min-height: 38px;
    padding: 8px 12px;
    text-decoration: none !important;
}

.smf-specialist-workspace .button-primary {
    background: var(--smf-primary);
    border-color: var(--smf-primary);
    color: #ffffff !important;
}

.smf-notice {
    border-radius: 8px;
    margin: 12px 0;
    padding: 12px 14px;
}

.smf-notice--error {
    background: #fef3f2;
    border: 1px solid #fecdca;
    color: #b42318;
}

.smf-notice--success {
    background: #ecfdf3;
    border: 1px solid #abefc6;
    color: #067647;
}

.smf-specialist-link {
    background: #ffffff;
    border: 1px solid var(--smf-line) !important;
    border-radius: 8px;
    box-shadow: 0 10px 24px rgba(20, 33, 61, 0.06);
    color: var(--smf-ink) !important;
    display: grid !important;
    gap: 5px;
    padding: 16px;
    text-decoration: none !important;
}

.smf-specialist-link:hover,
.smf-specialist-link:focus {
    border-color: var(--smf-primary);
}

.smf-specialist-link strong {
    color: var(--smf-ink);
    display: block;
    font-size: 16px;
    line-height: 1.3;
}

.smf-specialist-link span {
    color: var(--smf-muted);
    display: block;
    font-size: 14px;
    line-height: 1.45;
}

.smf-chat-shell {
    margin: 24px 0;
}

.smf-chat-card {
    box-shadow: 0 18px 48px rgba(20, 33, 61, 0.10);
    padding: 24px;
    width: 100%;
}

.smf-chat-card__header {
    align-items: flex-start;
    display: flex;
    justify-content: space-between;
    gap: 18px;
    margin-bottom: 16px;
}

.smf-icon-button {
    align-items: center;
    background: #f1f5f9;
    border: 1px solid var(--smf-line);
    border-radius: 6px;
    color: var(--smf-ink);
    cursor: pointer;
    display: inline-flex;
    font-size: 24px;
    height: 40px;
    justify-content: center;
    line-height: 1;
    width: 40px;
}

.smf-intake {
    display: grid;
    gap: 16px;
}

.smf-intake label,
.smf-message-form label {
    color: var(--smf-ink);
    display: grid;
    font-size: 14px;
    font-weight: 700;
    gap: 8px;
}

.smf-intake select,
.smf-intake textarea,
.smf-message-form textarea,
.smf-admin input[type="email"],
.smf-admin input[type="text"],
.smf-admin select,
.smf-admin textarea {
    border: 1px solid var(--smf-line);
    border-radius: 6px;
    color: var(--smf-ink);
    font: inherit;
    padding: 12px;
    width: 100%;
}

.smf-intake fieldset {
    border: 1px solid var(--smf-line);
    border-radius: 8px;
    display: flex;
    flex-wrap: wrap;
    gap: 12px 18px;
    margin: 0;
    padding: 14px;
}

.smf-intake legend {
    color: var(--smf-ink);
    font-weight: 700;
    padding: 0 6px;
}

.smf-intake fieldset label {
    align-items: center;
    display: inline-flex;
    font-weight: 600;
}

.smf-alert,
.smf-risk-banner {
    background: #fff8eb;
    border: 1px solid #fedf89;
    border-radius: 8px;
    color: #7a2e0e !important;
    padding: 14px;
}

.smf-session-banner {
    align-items: center;
    background: #eef6ff;
    border: 1px solid #b9ddff;
    border-radius: 8px;
    display: flex;
    justify-content: space-between;
    margin-bottom: 14px;
    padding: 14px;
}

.smf-session-banner span {
    color: var(--smf-muted);
    font-size: 14px;
    font-weight: 700;
}

.smf-session-banner strong {
    color: var(--smf-primary-dark);
    font-size: 22px;
}

.smf-messages {
    background: var(--smf-bg);
    border: 1px solid var(--smf-line);
    border-radius: 8px;
    display: grid;
    gap: 10px;
    margin: 14px 0;
    max-height: 360px;
    overflow-y: auto;
    padding: 14px;
}

.smf-message {
    border-radius: 8px;
    max-width: 88%;
    padding: 10px 12px;
}

.smf-message strong {
    display: block;
    font-size: 12px;
    margin-bottom: 4px;
    text-transform: uppercase;
}

.smf-message p {
    color: inherit;
    font-size: 15px;
    line-height: 1.45;
    margin: 0;
}

.smf-message--visitor {
    background: #dff3ff;
    justify-self: end;
}

.smf-message--specialist {
    background: #e8f7ef;
}

.smf-message--system {
    background: #ffffff;
    border: 1px dashed var(--smf-line);
    justify-self: center;
}

.smf-message-form {
    display: grid;
    gap: 10px;
}

.screen-reader-text {
    clip: rect(1px, 1px, 1px, 1px);
    height: 1px;
    overflow: hidden;
    position: absolute !important;
    width: 1px;
}

.smf-admin .smf-admin-layout {
    display: grid;
    gap: 18px;
    grid-template-columns: minmax(260px, 340px) minmax(0, 1fr);
}

.smf-admin-card {
    background: #ffffff;
    border: 1px solid #dcdcde;
    border-radius: 8px;
    padding: 18px;
}

.smf-admin-card:nth-child(3) {
    grid-column: 1 / -1;
}

.smf-meta-list {
    display: grid;
    gap: 8px;
    grid-template-columns: 1fr 1fr;
}

.smf-meta-list dt {
    color: #646970;
    font-weight: 700;
}

.smf-meta-list dd {
    margin: 0;
}

.smf-risk {
    border-radius: 999px;
    display: inline-block;
    font-weight: 700;
    padding: 4px 10px;
}

.smf-risk--low {
    background: #ecfdf3;
    color: #067647;
}

.smf-risk--medium {
    background: #fffaeb;
    color: #b54708;
}

.smf-risk--high {
    background: #fef3f2;
    color: #b42318;
}

.smf-admin-messages {
    display: grid;
    gap: 10px;
    margin-bottom: 14px;
}

.smf-admin-message,
.smf-note {
    background: #f6f7f7;
    border-left: 4px solid #72aee6;
    padding: 12px;
}

.smf-admin-message--visitor {
    border-left-color: #2271b1;
}

.smf-admin-message--specialist {
    border-left-color: #00a32a;
}

.smf-admin-message--system {
    border-left-color: #dba617;
}

.smf-admin-message p,
.smf-note p {
    margin: 6px 0;
}

.smf-admin-message time,
.smf-note time {
    color: #646970;
    font-size: 12px;
}

.smf-admin-form {
    display: grid;
    gap: 10px;
}

.smf-admin-form label {
    display: grid;
    font-weight: 600;
    gap: 6px;
}

.smf-admin-tabs {
    margin-bottom: 18px;
}

.smf-escalate {
    background: #b42318 !important;
    border-color: #b42318 !important;
}

@media (max-width: 780px) {
    .smf-portal__grid,
    .smf-option-grid,
    .smf-admin .smf-admin-layout {
        grid-template-columns: 1fr;
    }

    .smf-portal__hero {
        min-height: 0;
    }

    .smf-portal h1 {
        font-size: 40px;
    }

    .smf-session-banner {
        align-items: flex-start;
        flex-direction: column;
    }

    .smf-specialist-card__header {
        display: grid;
    }
}